Privacy Policy -

1. INTRODUCTION AND POPIA COMPLIANCE
Welcome to Mr Plastic. We operate a WooCommerce and WordPress e-commerce platform based in South Africa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy is drafted in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

2. INFORMATION WE COLLECT
As a South African e-commerce customer, when you use our website or order custom fabrications, we collect:

Identity and Contact Data: Your full name, company details, billing address, physical delivery address, email address, and South African contact telephone numbers.
Transaction and Design Data: Details of the specific plastic sheets, acrylic products, or custom engineering designs you request or purchase.
Technical and Usage Data: Information collected automatically when you visit our WordPress site, including your IP address, browser type, and cookie data related to your shopping session.

3. PURPOSES OF PROCESSING DATA
We only process your information for lawful reasons directly connected to our manufacturing and retail operations, including:

4. SECURE PAYMENTS VIA YOCO
All online credit, debit, and EFT transactions are processed securely via our third-party payment partner, Yoco Technologies.

We do not store, view, or have access to your full credit card details or bank login credentials on our WordPress servers.
Yoco handles your payment details securely in line with international Payment Card Industry Data Security Standards (PCI-DSS).

5. COOKIES AND TRACKING TECHNOLOGIES
Our website relies on automated files called cookies to function correctly.

6. THIRD-PARTY SHARING
We never sell your data. To complete your orders, we only share necessary details with trusted South African service providers:

Local third-party couriers or logistics providers to deliver your goods.
Yoco to process your financial transactions securely.
Our specialized IT hosting, web maintenance providers, and South African tax authorities when legally mandated. [1, 2]

7. DATA SECURITY
We maintain appropriate organizational and technical security measures to safeguard your information from unauthorized access, loss, or theft. This includes utilizing Secure Socket Layer (SSL) encryption on our WordPress website to protect your data during checkout.

8. YOUR RIGHTS UNDER POPIA
As a South African consumer, you hold the following statutory rights under POPIA:

The right to request a copy of the personal information we hold about you.
The right to request that we correct, update, or delete inaccurate personal data.
The right to object to the processing of your data for direct marketing purposes.

9. CONTACT OUR INFORMATION OFFICER
If you wish to access your data, raise an issue, or update your information, please contact our designated Information Officer:

Information Officer: Dewalt Coetzee
Email Address: D@mr76.co.za
Physical Address: 13 Geldenhuis road, Malvern East, Bedfordview, Germiston, 1401